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Network, blockers, and quick checks when tiles or pins never appear.
When the map stays blank or spins forever, it is usually connectivity or a blocker—not your trips vanishing.
Quick checks
- Connection — Can other apps reach the internet? If not, fix Wi-Fi or cellular first.
- VPN / DNS / ad block — Pause aggressive DNS filters or VPNs for a moment; some block map tile domains.
- Reopen Nomu — Close the app fully and open it again.
- Another network — Switch between Wi-Fi and mobile data to see whether one of them is the problem.
If pins are missing but the basemap works
Your account data might not have synced yet. Pull to refresh where available, or sign out and back in once (after confirming you can receive a sign-in code).
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